The directory
What do you need?
Who to call and where to go, for the whole family and the whole tour. Every entry shows its official source and the date we verified it. No forms, no tracking.
In crisis? The 24/7 lines are right below ↓
Help now.
Every line below is answered around the clock. Tap to call.
7 more 24/7 linesNY and national DV hotlines, local mental health, a chaplain, child abuse, poison control, reaching a deployed soldier
These lines connect you directly to each service. PCSHomes never asks who you are on this page.
Your soldier's unit
Reach your soldier's command.
Can't reach your soldier? These three cover most situations, any hour. Every brigade's 24/7 desk is in the unit list below them.
Just arrived? 10th Mountain Reception Company
Soldiers in-processing at Fort Drum report here first. If you can't reach your newly arrived soldier, this desk is open around the clock.
Don't know the unit, or no answer?
Fort Drum Installation Operations is staffed around the clock and can route you.
Family emergency while they're deployed or in the field
The Red Cross Hero Care Center is the Army's official channel for emergency messages: a death, a serious illness, a birth.
Open the unit desk listEvery brigade and unit on post, by battalion, plus who to call first
Start with the company
Your soldier's first sergeant, company commander, or SFRG (Soldier and Family Readiness Group) leader is the fastest route. Save their numbers now, before you need them.
After hours or no answer: staff duty
Find your soldier's battalion below and call that brigade's 24/7 desk. Have ready: their full name, rank, company, battalion, and your callback number.
Not safe at home?
Use Help Now first. Crisis lines come before the chain of command.
Staff duty desks: find your soldier's battalion
1st Mobile Brigade Combat Team
1-32 Infantry · 2-22 Infantry · 1-87 Infantry · HHC · Company M · 293rd Signal
2nd Mobile Brigade Combat Team
2-14 Infantry · 2-87 Infantry · 4-31 Infantry · HHC · Company M · 94th Signal
Army pages list two numbers for this desk. If one doesn't connect, try the other.
10th Combat Aviation Brigade
1-10 Attack Recon (Dragons) · 2-10 Assault Helicopter (Knighthawks) · 3-10 General Support (Phoenix) · 277th Aviation Support (Eagles) · HHC (Renegades)
Division Artillery (DIVARTY)
2-15 Field Artillery · 5-25 Field Artillery · 3-6 Field Artillery
Division Sustainment Brigade
10th, 210th & 710th Support Battalions · 548th Support Battalion HHC · Headquarters and Special Troops Battalion · 226th Signal · 510th Personnel Co. · 52nd Personnel Det.
Headquarters and Headquarters Battalion (HHBN)
Headquarters Support Company · Signal, Intelligence and Sustainment Company
41st Engineer Battalion
63rd, 84th, 513th & 642nd Engineer Companies · HHC · Forward Support Company
Other units on post 4
These offices keep weekday hours. After hours, call Installation Operations (above); it is staffed around the clock.
NCO Academy (BLC and other courses)
For a soldier attending a course · 9 a.m.-5 p.m. Monday-Saturday
20th Air Support Operations Squadron (Air Force)
7:30 a.m.-4:30 p.m. Monday-Friday · the squadron has no staff duty desk
Families of airmen in the 18th Combat Weather Squadron detachment: its only published lines are forecaster desks, so start with Installation Operations.
These are the numbers the Army publishes on its Fort Drum unit pages ↗, verified Sep 24, 2026. Units reorganize as the Army transforms, so if a number fails, the unit page is the authority. The division's 3rd Brigade Combat Team is stationed at Fort Johnson, Louisiana: (337) 531-0517.
Everything else
Browse by need.
Tap a need to open it. Each one starts with the most important numbers.