The directory
What do you need?
Who to call, where to go, and whether the number is still good — for the whole family, the whole tour. Every entry names its official source and the date we last verified it. No forms, no sign-up, nothing tracked.
Help now.
Every line below is answered around the clock. Tap to call.
These lines connect you directly to each service. PCSHomes never asks who you are on this page.
Your soldier's unit
Reach your soldier's command.
Every brigade at Fort Drum keeps a staff duty desk staffed around the clock. When you can't reach your soldier, it can get word to their leadership.
Start with the company
Your soldier's first sergeant, company commander, and SFRG (Soldier and Family Readiness Group) leader are the fastest route. Get their numbers from your soldier or the SFRG now, before you need them.
After hours, or no answer: the staff duty desk
Find your soldier's battalion below and call that brigade's desk, 24/7. Have ready: their full name, rank, company and battalion, your relationship, and a number to call you back.
A family emergency while they're deployed or in the field
Use the Red Cross Hero Care Center, 877-272-7337, 24/7. It's the Army's official channel for emergency messages about a death, a serious illness, or a birth.
Not safe at home?
Go to Help Now first. The crisis lines come before the chain of command.
Find the desk by battalion
Just arrived? 10th Mountain Reception Company
Soldiers in-processing at Fort Drum report here first. If you can't reach your newly arrived soldier, this desk is open around the clock.
1st Mobile Brigade Combat Team
1-32 Infantry · 2-22 Infantry · 1-87 Infantry · HHC · Company M · 293rd Signal
2nd Mobile Brigade Combat Team
2-14 Infantry · 2-87 Infantry · 4-31 Infantry · HHC · Company M · 94th Signal
Army pages list two numbers for this desk. If one doesn't connect, try the other.
10th Combat Aviation Brigade
1-10 Attack Recon (Dragons) · 2-10 Assault Helicopter (Knighthawks) · 3-10 General Support (Phoenix) · 277th Aviation Support (Eagles) · HHC (Renegades)
Division Artillery (DIVARTY)
2-15 Field Artillery · 5-25 Field Artillery · 3-6 Field Artillery
Division Sustainment Brigade
10th, 210th & 710th Support Battalions · 548th Support Battalion HHC · Headquarters and Special Troops Battalion · 226th Signal · 510th Personnel Co. · 52nd Personnel Det.
Headquarters and Headquarters Battalion (HHBN)
Headquarters Support Company · Signal, Intelligence and Sustainment Company
41st Engineer Battalion
63rd, 84th, 513th & 642nd Engineer Companies · HHC · Forward Support Company
Other units on post
These offices keep weekday hours. After hours, call Installation Operations below; it is staffed around the clock.
NCO Academy (BLC and other courses)
For a soldier attending a course · 9 a.m.-5 p.m. Monday-Saturday
20th Air Support Operations Squadron (Air Force)
7:30 a.m.-4:30 p.m. Monday-Friday · the squadron has no staff duty desk
Families of airmen in the 18th Combat Weather Squadron detachment: its only published lines are forecaster desks, so start with Installation Operations.
Don't know the unit?
Fort Drum Installation Operations is staffed around the clock and can route you.
These are the numbers the Army publishes on its Fort Drum unit pages ↗, verified Sep 24, 2026. Units reorganize as the Army transforms, so if a number fails, the unit page is the authority. The division's 3rd Brigade Combat Team is stationed at Fort Johnson, Louisiana: (337) 531-0517.